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ACCESSORIES



All accessories are made to order - standard non-bespoke accessories are normally dispatched within four weeks of purchase. The lead time for bespoke accessories can vary and acceptance of a commission will depend on Debbie’s diary. At busier times lead times may change. For rush orders please contact debbie@dcbouquets.co.uk. Please note that rush orders may attract an additional fee - so if you are able to order early, please do!



BOUQUETS FAQs



How soon should I book?


As a general rule, six to 12 months notice for bouquet orders is ideal - this gives Debbie plenty of time to source the best vintage pieces for your bouquet. However, shorter-notice orders are often possible as Debbie keeps materials in stock and may even have the perfect item already made - just email or use the contact form to check availability.



Do you get fully booked?


As every bouquet is handmade by Debbie only a limited number are made every year. Brides often book Debbie to make their bouquet more than a year in advance to be sure of securing their wedding date. Once you are sure you would like to commission Debbie get in touch as soon as you can to avoid disappointment and to give her the maximum amount of time to source the best materials for your chosen design. Wedding dates in May and September are most likely to book up in advance.



How do I pay?


Once you have agreed a design and price for a bouquet with Debbie, a 50 per cent non-refundable deposit will secure your booking and allow Debbie to source your materials. No booking is guaranteed until the deposit has been paid. Debbie will send progress pictures of your order and payment of the remaining 50 per cent, plus postage and packaging, becomes due only when you are satisfied with the photographs of your completed order.



When will I receive my bouquet?


Debbie prioritises her orders by the date of the wedding - this ensures that Debbie can fit more orders into her diary and can plan around busier times of the year. Bouquets will generally be ready around one month before the wedding day or date of departure for the wedding destination. If you require your bouquet sooner than one month before your wedding this may be possible by request.



Will my bouquet be safe in the post?


All orders are beautifully presented and packaged lovingly to ensure they reach their destination in one piece.



How much does postage and packaging cost?


Postage and packaging for bouquets within the UK is £15-£25 for a small to medium bouquet and around £25-£35 for larger or heavier bouquets. Debbie has made bouquets for brides all over the world and welcomes orders from any country. Please remember that customs fees are the responsibility of the customer.



How do I place an order?


To place an order - or to ask Debbie’s advice about your accessories or bouquet - contact her at debbie@dcbouquets.co.uk or use the contact form.


RETURNS


If you are not entirely satisfied with your accessory you can return it within seven days of receiving it for a full refund minus the cost of postage. This does not apply to bouquets, bespoke orders or to pierced earrings.


Returns should be sent to: Debbie Carlisle, Exchange Place Studios, Exchange Street, Sheffield, S2 5TR.

Please do not return items without first emailing to ensure you are eligible for a refund.

Mail: debbie@dcbouquets.co.uk